New York, New York region lost and found

Where to go or call if something is lost or found in New York. To start, check the lost and found map Lafmap, perhaps someone has already found and published an announcement about your lost item. Call all the places where you have been and where you could have lost your item. If it's not there, then publish an announcement on Lafmap www.lafmap.com.

Public Transport

Buses and Subways

~~The~~If you think you lost an item on a train or in a subway station, talk to an MTA representative in the station booth closest to where you lost your property. If it was turned in, it will be at the booth until it is moved to the NYC Transit Lost Property Unit.

If you lost an item on a bus, talk to an MTA representative at the bus depot. If the item was turned in, it will be held at the bus depot before it is sent to the NYC Transit Lost Property Unit.

If you don’t find it, file a claim with the Lost Property Unit as soon as possible.

Online

Contact the Metropolitan Transportation Authority (MTA).

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By Phone

Agency: Metropolitan Transportation Authority
Division: New York City Transit Customer Service
Phone Number: 511
Business Hours: Daily: 6 AM - 10 PM
Staff is available through the automated phone system during business hours. Call volume is often high. If you don't get through, call back later.

In Person

The Lost Property Unit is in Manhattan at the 34th Street Penn Station subway stop on the lower mezzanine. You must schedule an appointment to go in person. Appointment is only available if you were contacted to pick up your item.

You must show a driver’s license, automobile registration card, job ID, passport, or another form of valid identification to claim your property.

Report Found Property

Found in a Train or Station

Take smaller items, such as wallets, tablets or cellphones to the nearest subway station booth agent. For security reasons, agents cannot open the booth door.

Call 511 to arrange to drop off larger items at NYCT Lost & Found.

Found on a Bus

Items found on a bus should be turned in to the bus operator.

Stations

Railway Stations

Bus Stations

Other Places

If you have lost something in dining establishments, hotels, or shops, it's best to look for contacts of the organization where you think you may have lost your item.